Passenger Accident Insurance

Benefits of Life and Health Insurance

Free passenger accident insurance is available to all Citydrive users. Citydrive — LLC "New Transport Systems" is the policyholder, and LLC IC "Sberbank Insurance" is the insurer.

In case of an insurance event, the insurer will pay compensation to the insured persons — the driver or passengers in the car during the trip.

Where to Find More Information About the Insurer

Details are available on the official website. There you will find insurance terms, answers to FAQs, and can file a claim.

What is Considered an Insured Event for Compensation

  • Disability due to an accident;
  • Bodily injury (trauma);
  • Death due to an accident;
  • Moral damage.

What to Do if an Insured Event Occurs

First, call an ambulance at 103 or 112, then:

  • Call LLC IC "Sberbank Insurance" at 8-800-555-55-57 or file a claim on the website.
  • Inform the representative that your insurer is Citydrive — LLC "New Transport Systems".
  • Wait for further instructions.

Who Receives Compensation if an Insured Event Occurs

For "Death of the Insured" — legal heirs. For "Disability" and "Bodily Injury" — the insured person.

For "Disability due to an Accident" and "Bodily Injury" — the insured or their legal representative. If the insured is under 18, for "Death due to an Accident" — legal heirs or their representatives.

For "Moral Damage" — the victim or the claimant, confirmed by a court decision.

What is Not Considered an Insured Event

The insurer does not cover events resulting from:

  1. Violation of traffic rules by the insured;
  2. Intentional actions of the insured, confirmed by a court decision;
  3. The insured driver being under the influence of alcohol, drugs, or psychotropic substances (not applicable to insured passengers);
  4. And other cases as per insurance rules.

The insurer is not liable if the insured leaves the accident scene.

The full list of exclusions can be found in the Rules of Voluntary Accident and Health Insurance No. 12.2, as of the contract date.

Please drive safely!